Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Times (Australia)
After dispatch, delivery within Australia typically takes 3–7 business days, depending on your location.
Please note that delivery times are estimates and may vary during peak periods or due to factors outside our control.
Shipping Costs
We offer free standard shipping on all Australian orders.
Tracking
All orders include tracking, which will be sent to you via email once your order has shipped. You can use this to follow your delivery progress.
Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact our customer support team as soon as possible. We’re here to help and will work with you to resolve the issue quickly.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address details.
Contact Us
If you have any questions about shipping, feel free to reach out via our Contact Us page or email our support team. We aim to respond within 24–48 hours.